Marthika's store

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Return and Refund Policy

Thank you for choosing 'Crystals and Quartz by MarthiKa.' We want you to be delighted with your purchase, and we understand that sometimes a change of mind may occur. Please read our Return and Refund Policy carefully:

Terms of Return: You have 14 days from the date of delivery to contact us for an exchange of your purchased jewelry.
State of Return: To be eligible for an exchange, the item must be unworn and in its original condition.
Reason for Return: Exchanges are accepted for reasons such as damaged or wrong products.
Process for Return: To initiate a return, please contact our customer service within the 14-day period. You can reach us at marthika@crystalsquartz.net. Our team will guide you through the return process.
Return Shipping Costs: Buyers are responsible for return shipping costs.
Condition of Returned Item: If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Process of Refund: We do not offer cash refunds. Instead, we provide an exchange for another piece of jewelry of equal value. The exchange will be processed once we receive and inspect the returned item.
Contact Details: For any inquiries regarding returns or exchanges, please contact us at marthika@crystalsquartz.net.

We appreciate your understanding and cooperation in adhering to our Return and Refund Policy. Your satisfaction is our priority, and we are here to assist you throughout the process. Thank you for being part of the 'Crystals and Quartz by MarthiKa' community.

Terms and Conditions

Welcome to Crystals and Quartz by MarthiKa. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

Withdrawal and Cancellation: We reserve the right to withdraw or cancel services, and to make financial transactions as necessary. Any changes will be communicated to users in a timely manner.
Managing Expectations: While we strive for accuracy, we are not liable for information errors or website downtime. Users are encouraged to verify information independently.
Copyright Rules: All content on this website, including text, images, and designs, is protected by copyright. Users are not permitted to reproduce, distribute, or use any content without explicit permission. Rules regarding attribution, adaptation, and commercial or non-commercial use apply.
User Behavior: Users agree to abide by ethical standards when using our website. Unlawful behavior, hate speech, bullying, promotions, spam, and any other forms of disruptive conduct are strictly prohibited. We reserve the right to disable user accounts engaging in such behavior.
Other Terms and Conditions: These terms and conditions may be updated periodically. Users are responsible for reviewing the terms regularly to stay informed of any changes. Continued use of the website constitutes acceptance of the modified terms.

By using 'Crystals and Quartz by MarthiKa,' you acknowledge and agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website. If you have any questions or concerns, please contact us at marthika@crystalsquartz.net.

Thank you for being part of our community!

Return and Refund Policy

Terms and Conditions

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